When your accountancy software is axed, what should you do?

If you’re using BTC (Bright Software), PTP or Keytime (both IRIS products), you’ve probably felt that sinking feeling lately as you realise the software you’ve relied on for years is being pulled from under you.

Here’s the blunt truth: vendors don’t retire products because they love you - they retire them because they want you on a different platform. And that often means you get told to learn a completely new system at the busiest time of the year.

Covid support for you and your clients

To support you in helping your clients, here are the latest updates from HMRC on the Self-Employment Income Support Scheme (SEISS).

Coronavirus Job Retention Scheme - deadline today for payment before end of the month

More than 285,000 businesses have already applied for the Coronavirus Job Retention Scheme since it went live on Monday 20 April.

To be sure payment comes through to employers before the end of the month, applications need to be made today (Wednesday 22‌‌ April)

Self-Employed Income Support Scheme: “one of the most significant economic interventions”

Last night the Government announced a scheme that assists the self-employed across the country during the COVID-19 pandemic. The Self-Employed Income Support Scheme will provide self-employed individuals a taxable grant worth 80% of trading profits, up to £2,500 a month for the next three months. It will also apply to members of partnerships.

An update from our CEO – Where we are today

I’m delighted, and very proud to say that Team TaxCalc has delivered the latest release remotely to keep you compliant with the latest legislative changes for the 2019/20 tax year. Our new release will be rolled out during Monday next week. Please keep your eyes peeled for the email that invites you to download and update.

An update from our CEO – Support Hours and TaxCalc 2020 Release

Our continued updates on what’s happening at TaxCalc:

• We are in the final stages of testing for the 2020 release with a view to the release landing by the end of this month.
• Our Customer Support Team is now set up and working from home, dealing with calls as if they are in the office.

At the time of writing, we are all OK. We have had a few of the team self-isolating but now that we are working from home, we have reduced the risk of infection considerably. Long may this continue. Plans are in place to ensure minimal disruption to you and your firm regardless of staffing levels.

COVID-19 and TaxCalc

TaxCalc, like all business is having to implement a change to how we currently work in light of the rapid acceleration of the COVID-19 pandemic. As you would expect of a family business, we have prioritised the wellbeing of our employees and their collective families. As we navigate these uncertain times together, I want to keep you updated and assure you that it’s business as normal at TaxCalc.

National Customer Service Week with the TaxCalc Support Team

A round up from the week team TaxCalc joined in with National Customer Service Week for the first-time.