Knowledge Base
Tracy Ebdon-Poole
LDC Top 50 Most Ambitious Business Leaders

Introduction from the CEO

With a 30-year heritage, TaxCalc has been providing
tens of thousands of customers with reliable and trusted
accountancy software.

When Acorah Software Products entered the market in 2004, we had a team of five people. Today we have a team in excess of eighty and we are still growing.

I believe passionately that software should offer a simple, not complex proposition to businesses and individuals alike. Creating award-winning software takes more than a team of technical minds. It takes passion, creativity and dedication to deliver outstanding products and at TaxCalc, we take immense pride in developing leading-edge software products that are intuitive, thoughtfully designed and offer exceptional value for money.

The quality of our team is the cornerstone of our ability to serve our customers. Being one of the largest privately owned software companies in this market, we have created a corporate culture that is quirky, but has enabled us to attract and retain an exceptional, much-valued team. We are united by a strong set of core values that allows us to adopt an approach that is relentlessly customer focussed.

Our customers are at the heart of everything we do – we don’t always get everything right first time, but we do listen. We will always implement change where necessary and incorporate your ideas and suggestions into our software to improve the efficiency and workflow of your practice.

Our UK-based Support Team is on–hand to offer free telephone and email support when required and our Knowledge Base offers a plethora of FAQ’s, hot topics and SimpleStep guides. We are constantly seeking to improve our software and we release free, feature-rich updates throughout the year.

We have always believed in transparent pricing with no hidden extras. These values helped us win ‘Best tax software’ in the Software Satisfaction Awards for five years running. All of our products are available for purchase and download from this website.

Tracy Ebdon-Poole, CEO

Our history

TaxCalc has a long history stretching back over 30 years. Originally conceived by Which? (The Consumer's Association) in 1983, the first incarnation of the program appeared on BBC Model B to help taxpayers calculate their tax liabilities. Successive versions quickly appeared for other popular 80s computers, such as the Sinclair Spectrum.

Even in its 1980s incarnation, TaxCalc was designed around a step by step process, asking questions and computing an overall tax liability. This approach can still be found in our SimpleStep® mode today. It’s in our DNA.

Alas, 8-bit computers were not going to rule forever and the late 80s ushered in a new era of development on IBM PCs, establishing the format for many years to come.

Which? owned the TaxCalc brand for many years until the early 2000s when it was sold to Intuit.

Fast forward to 2004…

Acorah Software Products, founded and owned by Tracy Ebdon-Poole, acquired a tax software company called TaxChecker. With big plans to revolutionise the tax software market, the company then acquired the TaxCalc brand from Intuit. Within a couple of months TaxCalc 2005 was born.

In just a couple of months, TaxCalc 2005 was out of the blocks and in the hands of customers. Since that very first release, Acorah has improved TaxCalc year upon year.

In 2006, the company's online store was introduced. Customers could then quickly and easily make their purchase online and download their software.

In 2007, an all-new website was introduced and products' names and categories were updated, creating bundles of commonly used forms at competitive prices. As a result, the accountancy practice customer base began to grow substantially as more and more firms realised the ease of use and value for money that TaxCalc offered.

In 2008, the company entered SIFT Media's AccountingWeb Software Satisfaction Awards. Voted for by our customers, we were proud to win the tax software category in our first year of entry!

The investment in our software clearly showed and TaxCalc continued to win the Software Satisfaction award for tax software for a total of five years running.

Today, our products support in excess of 60,000 individual, business and accountancy practice customers running a wide suite of products on Windows, Mac and Linux operating systems.

A timeline of TaxCalc history

  1. TaxCalc in 2017

    • Over 8,000 firms using TaxCalc
    • Company Incorporator and Companies House Forms launched in August
    • 2017 AccountingWEB software excellence winners - Tax, Account Production and Practice Suite.
    Tax Accounts Production Practice Suite
  2. TaxCalc in 2016

    • Over 6,500 firms using TaxCalc
    • TaxCalc CloudConnect launched
    British Accountancy Awards CloudConnect
  3. TaxCalc in 2015

    • Over 5,500 firms using TaxCalc
    • Over 34,000 Individuals, Partnerships and Limited Companies using TaxCalc
    • Mac and Linux versions of the practice software released
    5000 plus Celebrating 10 years
  4. TaxCalc in 2014

    • TaxCalc Client Hub Refined release, adding scores of new features
    • British Accountancy Award Finalist
    Client Hub refined British Accountancy Awards
  5. TaxCalc in 2013

    • Practice Management tools launched with TaxCalc Client Hub
    • Mac version of non-practice software released
    Mac version
  6. TaxCalc in 2012

    • 4,000 firms using TaxCalc
  7. TaxCalc in 2011

    • TaxCalc Accounts Production launched
  8. TaxCalc in 2010

    • TaxCalc iXBRL Conversion Service launched
  9. TaxCalc in 2009

    • 2,900 firms using TaxCalc
    • TaxCalc Anti-Money Laundering Identity Checking Service launched
  10. TaxCalc in 2008

    • 2,200 firms using TaxCalc
  11. TaxCalc in 2005

    • Acorah Software Products Limited acquires TaxCalc brand
    • Acorah Software Products Limited acquires trade and assets of TaxChecker
  12. TaxCalc in 2002

    • Intuit acquires TaxCalc
  13. TaxCalc in 1989

    • Last 8-bit version of TaxCalc
  14. TaxCalc in 1984

    • First version for Sinclair ZX Spectrum 48k by Which? TaxCalc
    Sinclair ZX Spectrum
  15. TaxCalc in 1983

    • TaxCalc initially released for the BBC Model B

Our people

TaxCalc’s growing team is built to scale along with the thousands of individuals, businesses and practice customers that we continue to attract.

As a privately owned, founder-led company, we’re able to work fast and respond to our customers needs. We invest in development, research, customer support, and great design.

We only have one rule at TaxCalc: courtesy to our customers and courtesy to each other. Here’s what some of our team have to say about working for the company.


I love working at TaxCalc...

“...because there is such a good atmosphere. The staff are all so friendly and made me feel so welcome. Even though I started as an apprentice, nobody ever made me feel like one!”

Javariya Lone – Customer Support

“...because it is different from any other job I have had and challenges me in lots of different ways!”

Mel Field – Customer Support Manager

“...because the people are so friendly and supportive. They even helped me fundraise to go and build water tanks in villages in Tanzania!”

Jamie Royston-Smith – Sales Executive

“...because you won’t find another company who treats their employees like people and not just staff. Amazing!”

Andrew Richardson – Product Analyst

“...because it is so refreshing to work within a company that understands the bigger picture and instigates the ‘can do’ culture we all enjoy.”

Craig Parker – Creative Projects Manager

“...because of the smart, intuitive software and friendly hard-working staff.”

Adam Elvin – Product Support Executive

“...because I get to work with a great bunch of friends!!”

Adelle Griffith – Personal Assistant to the Chief Executive

“...because being part of a team that has delivered to our customers beyond their expectations. The praise from them makes it all the better.”

Robert Gillespie – Product Consultant

“...because working for TaxCalc is like a breath of fresh air. The team really seem to know what makes our customers tick.”

John Ralston – Senior Technical Support Executive

“...because everyone has the common goal of making our product better for our customers.”

Ross Sherlock – Head of Quality Assurance

“...because I enjoy the technical challenges in making our internal IT systems do the business. Also the cake.”

Brent Smith – Senior Product Developer

“...because TaxCalc has a friendly, vibrant, committed and highly professional team and who wouldn’t love working with such a team!”

Simla Rajan – Senior Quality Assurance Engineer

“...because working at TaxCalc is never dull - it makes a great difference to be plugged in with such a group of dedicated professionals, all working on new and exciting projects.”

Ian Belcher – Chief Information Officer

“...because whoever said tax is boring has never worked at TaxCalc!”

Alex Rado – Creative Director

Our community

More than 60,000 people, businesses and practices in the UK trust TaxCalc. Our products are built from the ground up by people who are passionate about creating powerful, elegant and simple to use tax and accounting software.

Whether you are filing your own tax return or filing hundreds of them for your clients, TaxCalc is beautifully designed to meet your requirements.

We believe that TaxCalc should be as straightforward to buy as it is to use. That’s why all of our products are available for purchase and download from the website. We have always believed in transparent pricing with no hidden extras. These values helped us win ‘Best tax software’ in the Software Satisfaction Awards for five years running.