Knowledge Base


Work Smart. Work Flexibly.

From £112 per year

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Combining the power of the desktop
with the flexibility of the Cloud.

Our CloudConnect® solution provides the flexibility of working in the Cloud without compromise. You still get all the benefits of using TaxCalc’s award-winning tax and accountancy software, except now your entire database is held and transmitted to and from our secure Cloud using an encrypted connection.

This not only means that you and your team can work from anywhere, at any time, it also provides the reassurance that your firm's data is safe and recoverable should anything unfortunate happen, such as a lost laptop or corrupted server.

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Flexible. Secure. Scalable.

With CloudConnect® you and your team can work anytime, anywhere.

Simply add CloudConnect® to your TaxCalc licence to work safely and securely through a robust, Cloud accountancy solution, keeping your team connected, wherever they need to be.

With rolling daily backups covering your activity for the previous seven days, you can enjoy peace of mind knowing that your data is secure and up-to-date if the worst should happen.

All communications between your software and our Cloud uses Transport Layer Security (TLS) encryption protocols. The same high standard as used in the transmission of tax return data to HMRC.

You'll also get your own unique, ring-fenced database in our Cloud. In the unlikely event that you leave us, we can delete your practice's data neatly, cleanly and in its entirety.

Your live and backup data are stored in the UK.

From a single user to your entire team, you can move your entire firm to the Cloud. Simply add as many users as you need.

In times when remote working is important and popular, CloudConnect® ensures seamless business continuity.

What our customers say

Find out how TaxCalc's CloudConnect® tax return software can make your firm work smarter.

To talk to us about your practice software needs or schedule a demonstration of what
TaxCalc can do for your firm, email our Sales Team or call us on 0345 5190 883.

Trial the TaxCalc suite

Our Free 14-Day Trial does not include AML Centre, GDPR Centre, Document Manager or CloudConnect.


Protecting your customer account

Your TaxCalc customer account is the place where you'll administrate TaxCalc CloudConnect and control access to your data.

As such, we've substantially improved access security through the addition of "two-factor authentication" – using your mobile phone to send you a pass code to gain entry.

Locking out unauthorised changes

You can set security questions that we'll use to challenge requests to change critical information on your customer account (such as your email address, password or mobile number).

The provision of general support regarding use of the software is unaffected.

Secure installation and licensing

To avoid having to provide your staff and subcontractors with your customer account details, you can create a second account for the purposes of downloading the installer and licensing your software.

Thus you're free to circulate these to staff, knowing your main account is kept safe.

Control user access

For peace of mind, you can turn on Quarantine mode on your account, which prohibits all computers from accessing your client data until you approve them.

Thus you can control who can and cannot access your client data.

TaxCalc Hub user access

Once installed and successfully licensed, getting into TaxCalc is still via the Hub log in window.

TaxCalc CloudConnect increases access security, requiring users to create strong passwords for the purposes of logging in.

Ring-fenced databases

Every TaxCalc CloudConnect customer gets their own unique, ring-fenced database on our server.

This means that in the unlikely event that you leave us, we can delete your practice's data neatly, cleanly and in its entirety.

Hub user password reset

To further reduce the possibility of a third party gaining access to your practice data, the self-service Hub admin account password must be reset by logging in to your main account or by answering the security questions set by you over the phone.

Secure transmission channels

All communications between your TaxCalc software and our servers uses Transport Layer Security (TLS) encryption protocols.

This is the same high standard as used in the transmission of a tax return to HMRC.

Third party security scrutiny

We take the custodianship of your data seriously. We believe that we've built a secure system and to continually prove it we pay outside security professionals to carry out vulnerability and penetration testing.

System requirements:

TaxCalc is optimised to work on the specified versions of the operating systems listed below and all software releases are tested on them. An internet connection is required to receive updates and use certain parts of the software (e.g. file online to HMRC).

Mobile devices, tablets and Chromebooks are not currently supported.

Server installation:

Microsoft Windows (64-bit)

  • Windows Server 2019
  • Windows Server 2016
  • Windows Server 2012
  • Windows 11
  • Windows 10 (All versions)
  • Windows 8.1

Information about hosted desktop environments.

Standalone / Client installation

Microsoft Windows (64-bit)

  • Windows 11
  • Windows 10
  • Windows 8.1

Apple Mac (64-bit only)

  • 13.00 Ventura
    (v13.1.006 onwards)
  • 12.00 Monterey
  • 11.00 Big Sur

Linux (64-bit Kernel)

  • 3.10 or higher, Debian (e.g. Ubuntu) or Redhat based distributions
  • Graphical User Interface (GUI)
  • Office productivity software (export to Word / Excel)

Additional requirements

  • Appropriate hardware is required
  • Adobe Acrobat Reader 9.0 or higher
  • Microsoft Office 2010 or later (export to Word / Excel)

Information on partially supported systems and others which are no longer supported.

Frequently asked questions

The questions below provide immediate answers to many aspects of TaxCalc CloudConnect®.
If you'd like to know more, please call us on 0345 5190 883 or email

What operating systems are supported?

TaxCalc CloudConnect® will run on Windows, Mac and Linux operating systems (or any combination of the three), subject to our system requirements.

Is TaxCalc CloudConnect® fast?

Yes. Since TaxCalc CloudConnect® transmits data only, rather than entire web pages, we have been able to achieve acceptable performance even when run through a tethered mobile phone on a 3G network. We recommend that you use a broadband Internet connection with a download speed of at least 4Mbps (megabits per second), an upload speed of at least 2Mbps, and a ping time of 100ms or less. You can check the speed of your broadband by visiting

Can I try TaxCalc CloudConnect®?

TaxCalc CloudConnect® is now available to purchase. Please call us on 0345 5190 883 or email

Is TaxCalc CloudConnect® an annual contract?

Yes. In the same way you would buy an annual licence of your TaxCalc software, you commit to the TaxCalc CloudConnect® service on an annual basis.

If you would like to rearrange your current TaxCalc licences so that they all co-terminate, please call us on 0345 5190 883 or at

How do I pay for TaxCalc CloudConnect®?

You can pay for TaxCalc CloudConnect® in full as you would your TaxCalc software or for TaxCalc CloudConnect® for 5 users or above you can take up our monthly payment option. This will charge your debit or credit card for one twelfth of the annual cost (e.g. £38.20 + VAT per batch of five concurrent users) on a monthly basis.

Our website will guide you through this process (it's very simple). Alternatively, please contact us on 0345 5190 883 or at to discuss your requirements.

How do you keep my debit or credit card details safe?

TaxCalc has never handled nor stored card details itself and the monthly payment scheme will be no exception. We have always used a third party provider for online payments called Secure Trading, which is a fully certified PCI DSS Level 1 payment service provider.

PCI stands for the Payment Card Industry and DSS stands for Data Security Standard. You can find out more about this by visiting Secure Trading's website.

Do I need to buy TaxCalc CloudConnect® to take advantage of monthly payments?

You do not necessarily need to buy TaxCalc CloudConnect® to take advantage of monthly payments. If the value of products that you wish to buy from us exceeds £800 before VAT, contact us on 0345 5190 883 or at

Do I have to pay per user?

TaxCalc CloudConnect® 1 is sold for 1 user at £112 per annum, CloudConnect® 2 allows for 2 concurrent users at £225. If more users are required the next product is TaxCalc CloudConnect®.

TaxCalc CloudConnect® is sold in batches of five users at £382 per annum or £38.20 per batch per month.

Will TaxCalc CloudConnect® automatically renew after twelve months?

As with all of our products, we won't assume that you will automatically renew, so you'll be invited to renew your licence 30 days before it expires. If you forget, you can simply buy the product again to resume the service.

I'm an existing TaxCalc customer. How easy is it for me to move my data to the cloud?

It's very easy to adopt TaxCalc CloudConnect®. You can migrate your data using our simple to use self service migration tool or we'll manage the migration of data from your existing setup to the Cloud, charging £112 + VAT per database migrated.

We can migrate a complete server installation or a single standalone database. If you have deployed TaxCalc using multiple standalone databases, please contact us on 0345 5190 883 or at to discuss your options.

Do you offer out of hours support?

Our support channels will remain the same. However, we know how important it will be to ensure continuity of service, which is why we've built the system with multiple levels of redundancy and monitoring that will alert us immediately if issues arise.

Is TaxCalc CloudConnect® accessed through my browser?

No. TaxCalc CloudConnect® works through the existing desktop software. This provides you with all of the power and features of the desktop software but, since it's only small packets of data moving through the Internet and not entire web pages, a high level of performance is achievable.

Is TaxCalc CloudConnect® the same as a hosted desktop?

No. We are not hosting the software, let alone an entire desktop computer. Instead, we are hosting your data, which your TaxCalc software can connect to from anywhere with an internet connection.

Choose your TaxCalc

Please select from the options below to build your TaxCalc CloudConnect® order.
CloudConnectMOST POPULAR£382.00
The complete remote working solution for larger practices.
Includes 5 concurrent users as standard.
CloudConnect 2NEW£225.00
Perfect for smaller practices looking for a flexible solution.
Includes 2 concurrent users.
CloudConnect 1NEW£112.00
Perfect for single users to secure their client data in the cloud.
Includes 1 user.
Add More Users
5 Additional Concurrent Users£382.00
Increases the number of users that can access your TaxCalc CloudConnect® software at a time.

VAT will be calculated in the next step.
Existing customers will need to purchase an appropriate database migration.
To ensure the correct migration product is purchased, please log in first. Register Log in