Knowledge Base
Knowledgebase Support HMRC Useful links
Knowledgebase home
Tax Return Production
Accounts Production
Practice Management
VAT Filer
CloudConnect
Anti-Money Laundering
Support home
Video Training Guides
NEW

Hot Topics
SimpleStep Guides
Release Notes
Technical
Known Issues

HMRC Status
Useful Links
MTD for Agents MTD for Businesses What is MTD
Preparation
Agent Services Account
MTD for VAT
MTD for Income Tax
MTD for VAT
Digital Record Keeping
Quarterly Updates
Step-by-step Guide
HMRC's MTD Timeline
TaxCalc's MTD Journey

CloudConnect

Work Smart. Work Flexibly.

From £324 per year

Buy Now

CloudConnect®

The remote working solution.

We understand how concerned you must be during these uncertain times for your staff,
your business and your clients.

While CloudConnect isn’t a cure-all for COVID-19, it can enable you and your staff to work remotely, securely and above all, safely, helping to stop the spread of infection.

CloudConnect gives you the flexibility of working in the Cloud without compromise. You get all the benefits of using TaxCalc desktop software, except now your data is held and transmitted to and from our ultra-secure server over an encrypted connection. So you and your team can work from anywhere, at any time.

Buy now

Flexible. Secure. Scalable.

CloudConnect gives you the flexibility of working in the Cloud without compromise. You get all the benefits of using TaxCalc desktop software, except now your data is held and transmitted to and from our ultra-secure server over an encrypted connection. So you and your team can work from anywhere, at any time.

Enjoy peace of mind knowing that your data is backed up regularly, with rolling daily backups covering your activity for the previous seven days. Your live data and backup data are stored in the UK.

All communications between your TaxCalc software and our servers uses Transport Layer Security (TLS) encryption protocols.This is the same high standard as used in the transmission of a tax return to HMRC.

Every TaxCalc CloudConnect customer also gets their own unique, ring-fenced database on our server. This means that in the unlikely event that you leave us, we can delete your practice's data neatly, cleanly and in its entirety.

If needs be, you can put your entire team on the Cloud. Simply add as many users as you need. In times when remote working is becoming increasingly important and popular, CloudConnect provides you with a platform that ensures business continuity

What our customers say

Find out how TaxCalc can make your firm work smarter.

To talk to us about your practice software needs or schedule a demonstration of what
TaxCalc can do for your firm, email our Sales Team or call us on 0345 5190 883.

Trial the TaxCalc suite

Our Free 14-Day Trial does not include AML Centre, GDPR Centre, Document Manager or CloudConnect.

Features

Protecting your customer account

Your TaxCalc customer account is the place where you'll administrate TaxCalc CloudConnect and control access to your data.

As such, we've substantially improved access security through the addition of "two-factor authentication" – using your mobile phone to send you a pass code to gain entry.

Locking out unauthorised changes

You can set security questions that we'll use to challenge requests to change critical information on your customer account (such as your email address, password or mobile number).

The provision of general support regarding use of the software is unaffected.

Secure installation and licensing

To avoid having to provide your staff and subcontractors with your customer account details, you can create a second account for the purposes of downloading the installer and licensing your software.

Thus you're free to circulate these to staff, knowing your main account is kept safe.

Control user access

For peace of mind, you can turn on Quarantine mode on your account, which prohibits all computers from accessing your client data until you approve them.

Thus you can control who can and cannot access your client data.

TaxCalc Hub user access

Once installed and successfully licensed, getting into TaxCalc is still via the Hub log in window.

TaxCalc CloudConnect increases access security, requiring users to create strong passwords for the purposes of logging in.

Ring-fenced databases

Every TaxCalc CloudConnect customer gets their own unique, ring-fenced database on our server.

This means that in the unlikely event that you leave us, we can delete your practice's data neatly, cleanly and in its entirety.

Hub user password reset

To further reduce the possibility of a third party gaining access to your practice data, the self-service Hub admin account password must be reset by logging in to your main account or by answering the security questions set by you over the phone.

Secure transmission channels

All communications between your TaxCalc software and our servers uses Transport Layer Security (TLS) encryption protocols.

This is the same high standard as used in the transmission of a tax return to HMRC.

Third party security scrutiny

We take the custodianship of your data seriously. We believe that we've built a secure system and to continually prove it we pay outside security professionals to carry out vulnerability and penetration testing.

System requirements:


An internet connection is needed in order to license your product and to file online to HMRC.

Minimum screen resolution: 1024 × 768

Server installation:

  • One of the following versions of Windows:
    • Microsoft Windows Server 2016
    • Microsoft Windows Server 2012
    • Microsoft Windows Server 2008
    • Microsoft Windows 10
    • Microsoft Windows 8.1
    • Microsoft Windows 8
    • Microsoft Windows 7
  • Appropriate hardware to run the above operating system
  • Adobe Reader version 9.0 or higher
  • Microsoft Office 2010 (for export to Word and Excel)

Standalone/client installation:

Windows

  • One of the following versions of Windows:
    • Microsoft Windows 10
    • Microsoft Windows 8.1
    • Microsoft Windows 8
    • Microsoft Windows 7
  • Appropriate hardware to run the above operating system
  • Adobe Reader version 9.0 or higher
  • Microsoft Office 2010 (for export to Word and Excel)

Macintosh

  • Intel Macintosh running Mac OS 10.12 (Sierra) or higher
  • Microsoft Office 2010 (for export to Word and Excel)


Linux

  • 64 bit kernel 3.10 (or higher), Debian (e.g. Ubuntu) or Redhat distributions
  • GUI
  • Office productivity software (for Word and Excel exports)

Frequently asked questions

The questions below provide immediate answers to many aspects of TaxCalc CloudConnect®.
If you'd like to know more, please call us on 0345 5190 883 or email sales@taxcalc.com.

What operating systems are supported?

TaxCalc CloudConnect will run on Windows, Mac and Linux operating systems (or any combination of the three), subject to our system requirements.

Is TaxCalc CloudConnect fast?

Yes. Since TaxCalc CloudConnect transmits data only, rather than entire web pages, we have been able to achieve acceptable performance even when run through a tethered mobile phone on a 3G network. We recommend that you use a broadband internet connection with a download speed of at least 4 Mbps (megabits per second), an upload speed of at least 2 Mbps, and a ping time of 100ms or less. You can check the speed of your broadband by visiting www.speedtest.net.

Can I try TaxCalc CloudConnect?

TaxCalc CloudConnect is now available to purchase. Please call us on 0345 5190 882 or email sales@taxcalc.com.

Is TaxCalc CloudConnect an annual contract?

Yes. In the same way you would buy an annual licence of your TaxCalc software, you commit to the TaxCalc CloudConnect service on an annual basis.

If you would like to rearrange your current TaxCalc licences so that they all co-terminate, please call us on 0345 5190 882 or at sales@taxcalc.com.

How do I pay for TaxCalc CloudConnect?

You can pay for TaxCalc CloudConnect in full as you would your TaxCalc software or take up our monthly payment option. This will charge your debit or credit card for one twelfth of the annual cost (e.g. £27 + VAT per batch of five concurrent users) on a monthly basis.

Our website will guide you through this process (it's very simple). Alternatively, please contact us on 0345 5190 882 or at sales@taxcalc.com to discuss your requirements.

How do you keep my debit or credit card details safe?

TaxCalc has never handled nor stored card details itself and the monthly payment scheme will be no exception. We have always used a third party provider for online payments called Secure Trading, which is a fully certified PCI DSS Level 1 payment service provider.

PCI stands for the Payment Card Industry and DSS stands for Data Security Standard. You can find out more about this by visiting Secure Trading's website.

Do I need to buy TaxCalc CloudConnect to take advantage of monthly payments?

You do not necessarily need to buy TaxCalc CloudConnect to take advantage of monthly payments. If the value of products that you wish to buy from us exceeds £800 before VAT, contact us on 0345 5190 882 or at sales@taxcalc.com.

Do I have to pay per user?

TaxCalc CloudConnect is sold in batches of five users at £27 per batch per month.

Will TaxCalc CloudConnect automatically renew after twelve months?

As with all of our products, we won't assume that you will automatically renew, so you'll be invited to renew your licence 30 days before it expires. If you forget, you can simply buy the product again to resume the service.

I'm an existing TaxCalc customer. How easy is it for me to move my data to the cloud?

It's very easy to adopt TaxCalc CloudConnect. We'll manage the migration of data from your existing setup to the Cloud, charging £50 per database migrated.

We can migrate a complete server installation or a single standalone database. If you have deployed TaxCalc using multiple standalone databases, please contact us on 0345 5190 882 or at sales@taxcalc.com to discuss your options.

Do you offer out of hours support?

Our support channels will remain the same. However, we know how important it will be to ensure continuity of service, which is why we've built the system with multiple levels of redundancy and monitoring that will alert us immediately if issues arise.

Is TaxCalc CloudConnect accessed through my browser?

No. TaxCalc CloudConnect works through the existing desktop software. This provides you with all of the power and features of the desktop software but, since it's only small packets of data moving through the Internet and not entire webpages, a high level of performance is achievable.

Is TaxCalc CloudConnect the same as a hosted desktop?

No. We are not hosting the software, let alone an entire desktop computer. Instead, we are hosting your data, which your TaxCalc software can connect to from anywhere with an Internet connection.

Choose your TaxCalc


Please select from the options below to build your TaxCalc CloudConnect® order.
CloudConnect£324.00
The price shown is the annual cost for five concurrent users to access the CloudConnect® service. You can opt to pay by monthly instalments on the next page.

Options
5 Additional Concurrent Users£324.00
Increases the number of users that can access your TaxCalc CloudConnect® software at a time.
Subtotal
0

VAT will be calculated in the next step.
Existing customers will need to purchase an appropriate database migration.
To ensure the correct migration product is purchased, please log in first. Register Log in