MTD for IT - Maintenance

HMRC have announced:

Due to scheduled maintenance and during this time you will not be able to access our online service from:

- 5pm on Friday 11 September 2026 to 1pm on Tuesday 15 September 2026

- 7pm on Saturday 26 September 2026 to 9am on Monday 28 September 2026

September 2026 release notes

Sept 2026 Engager.app Releases

Two new Engager updates are live: User Guiding, giving every practice a guided setup checklist and instant access to help, and Prospect Forms, letting practices build trackable lead capture forms for their website, QR codes, and marketing campaigns.
engager-updates-graphic-sep

Two new Engager updates:
User Guiding and Prospect Forms.

Great news, two updates have just gone live in Engager. Both are aimed at helping practices get more value out of Engager, faster, and I've put together a quick video for each so you can see them in action. 

 

User Guiding

Every user now sees a "Get Engager Setup" checklist and a "Need Help" panel when they log in, without needing to have completed onboarding first. It gives new practices a guided tour through key setup steps (like company information), and everyone easy access to:

  • Our knowledge base and free training sessions
  • The onboarding checklist, which they can return to any time
  • A quick feedback survey (rate us 1 to 10) and a link to Sleek Plan, so customers can tell us what to build next

User Guiding gives new practices a clearer path to getting set up and seeing value early, and it'll only get better as we add more content and act on the feedback coming through.

 

 

Prospect Forms

rms to collect sales leads for your business.  Use with easy to generate QR codes on your website, in email campaigns, outdoor marketing, business cards or flyers. 

With enhanced analytics you can accurately measure the effectiveness of any marketing channel.

Under Settings > Deals > Prospect Form, this lets practices build their own lead capture forms and publish a link they can drop anywhere: their website, social media, an email campaign, or a QR code.

Highlights:

  • Build from scratch or clone an existing form, with a live preview as you go
  • Add custom fields (like number of employees) to help qualify leads, plus service selection and custom questions
  • Add consents as checkboxes, useful for privacy policy, terms and conditions, or marketing opt-in
  • Full branding control
  • Set deal defaults so submissions automatically create a deal with the right owner, follow-up date, closing date, priority, and an estimated fee
  • Reporting shows submissions, views, and where forms were accessed from, right down to who viewed the form and how many completed it

Because every published form link is trackable, practices finally get visibility into which channels are actually converting into leads, not just how many people filled in a form.

 

 

 

Keep the feedback coming

Every update in this release exists because someone told us where Engager.app wasn't quite working the way they needed it to, whether that was a missing report, a fiddly pricing step, a status that didn't exist yet, or a right-click that stopped working.

That's exactly how we want it to keep working. If there's something slowing you down, log it through Sleekplan or raise it with your account manager. It's the fastest route from "this is annoying" to "this got fixed."

Want to see any of these in action? Log in to Engager.app to try the new deals report, link a file to your next memo, or round a client's fees in one click. And if you've got feedback of your own, we're listening.

For the full story

Full a full list of updates, please see the release notes in our Knowledge base.

Recent updates

Enjoy regularly released new features and enhancements to our software.

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