Manage your pipeline and move new clients from first conversation to fully onboarded in one connected workflow. Designed specifically for UK accounting firms.
Set up your pipeline
Define deal stages that match your sales process.
Manage your pipeline and move new clients from first conversation to fully onboarded in one connected workflow. Designed specifically for UK accounting firms.

Lack of follow-up
From pipeline visibility to automatic progress tracking, Engager gives you the tools to track, convert, and onboard new clients seamlessly.
See every prospect and opportunity in one pipeline. Organise deals by stage, spot which need attention, and identify bottlenecks before they cost you clients.
View all prospects and their current stage at a glance
Identify stalled deals before they go cold
Keep your team aligned on pipeline progress
Spend less time manually entering data. When you send a proposal or issue a letter of engagement with Engager, the deal stage updates automatically.
Eliminate manual data entry and status updates
Keep deal stages accurate without extra admin
Spend more time on client-facing work
Enter fees manually or calculate them automatically from selected services or the associated letter of engagement. With Engager, you can adapt to different client scenarios while keeping pricing consistent.
Pull fees automatically from selected services
Link totals directly to letters of engagement
Maintain consistent pricing across your team
Track every update within a deal, from first contact to signed engagement letter. Build a clear history that supports compliance and gives your team confidence that nothing’s been missed.
Log every update automatically
Access a complete history of deal activity
Document your onboarding process from start to finish
No complicated setup, no steep learning curve – just a structured way to manage every opportunity.
Define deal stages that match your sales process.
Start a new deal from a client record or directly from the Deals page.
Enter key details: client, stage, services and priority.
Review deals as onboarding activity happens with automated updates.
Get a snapshot of pipeline health via dashboard widgets.
Practices across the UK are using TaxCalc and Engager to bring structure to their sales pipeline and onboard new clients faster.
“We've been using TaxCalc for 14 years. In terms of features that stand out, it's the ease of use and intuitive user interface. It's very easy to pick up.”
Managing Director, Nuvo Accountancy
“With the Communications Centre and eSign features, client interactions have become quicker and more professional.”
COO and Co‑founder, OnTheGo Accountants
“The HMRC authority request is great – a simple but hugely helpful tool. Tasks that used to take ages are now much quicker.”
Managing Partner, Steve Pye & Co
“Features like Jobs & Tasks have helped us stay on top of deadlines and manage work more effectively.”
Office Manager, Newman Morris
“Just do it. Take the plunge! You definitely won’t regret leaving your old software behind.”
Director, Deans Accountants
“I can't think of a better balance of software quality and price on the market that I've used.”
Director of Operations, LKA Chartered Accountants
“I’m going to say we’re 20% quicker with TaxCalc, probably even 30% quicker.”
Partner, Artema Accountants
“The most obvious impact TaxCalc has had on our practice is the workflow module… we previously had to rely on spreadsheets.”
Director, Chapman Worth
“The data migration – transferring the client lists with addresses, directors and all the other details - was slick.”
Director, Cadre Advisory Services
“It was a complete no-brainer to use TaxCalc. We love the error checking, it’s just so helpful.”
Founder, Eclipse Accountancy
“TaxCalc has significantly improved our workflow and overall efficiency, thanks to the intuitive interface and streamlined processes.”
Director & Owner, Fortuna Accounts
“TaxCalc’s compliance checks are thorough in ensuring you follow a process that is very HMRC-compliant. It's very careful to follow correct HMRC guidance ensure you've completed everything. So, it gives us confidence in our job as well.”
Principal and Director, Total Books and RFX Virtual Finance
Our sales and client onboarding software is one of five core features within Engager – the award-winning practice management platform from TaxCalc. It works alongside proposals, letters of engagement, automated workflows, task management, and the client portal to support accountants and bookkeepers across the UK.

Get more from our sales and client onboarding software with these products.
Quote prospects, formalise the relationship with compliant engagement letters, and track progress automatically as proposals move forward.
Keep track of all workflow and deadlines across your practice from one place.
Trigger emails and reminders based on deal stages or onboarding activity. Keep prospects engaged without manual follow-up.
Share tasks and information securely with clients.
After switching to TaxCalc, Frost Chartered Accountants unified operations that were previously spread across three providers. Completion times dropped, output became more consistent, and the team reclaimed hours previously lost to inefficient systems.
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Sales and onboarding helps accountancy practices manage the process of converting prospects into clients. It provides a structured pipeline for tracking deals, sending proposals, issuing letters of engagement, and completing onboarding steps – all within Engager.
Traditional CRMs are built for generic sales pipelines. Sales and onboarding in Engager is designed specifically for accountancy practices, connecting directly with proposals, services, and letters of engagement. The entire journey from prospect to active client happens within the same system you use to manage ongoing work.
Yes. You can define your own deal stages within Engager's settings – adding, editing, or reordering them to match how your practice works. Common stages might include enquiry, proposal sent, engagement signed, and onboarding complete.
You can. The deals board provides a visual overview of every opportunity in your pipeline, showing which prospects are at which stage and where action is required. Note: The deals board (Sales Kanban Board) is available as a paid add-on.
Yes, deal stages update automatically based on onboarding activity. For example, when you send a proposal or issue a letter of engagement, the deal status reflects progress without manual input.
You can enter fees manually or leave it to Engager to calculate them automatically. If you're using Engager's services feature, you can base fees on the services selected. Alternatively, you can pull them from the associated letter of engagement.
Yes. Engager records every change within a deal, creating a complete history of the onboarding process. This supports compliance requirements and gives your team confidence that nothing has been missed.
Our sales and client onboarding software integrates directly with Engager's proposals and letters of engagement features. Progress in proposals updates deal status automatically, while you can use fees from letters of engagement to determine total deal value – keeping your pipeline aligned with actual onboarding activity.
Juggling disconnected tools? Want a clearer view of your pipeline. Whatever your challenge, Engager's sales and onboarding features can take the friction out of winning new clients.