The growth problem

You cannot manage what you cannot see.

As a practice grows, informal processes start to show their limits. Spreadsheets, inboxes and memory might work for a small team, but they quickly become risky when more people, clients and deadlines are involved.

Work is assigned, but progress is hard to track.

Capacity issues only become obvious when deadlines are close.

Client follow-ups depend on someone remembering to chase.

Important client information becomes spread across disconnected systems.

What good looks like

A calmer way to manage client work.

Effective workflow management gives your team a shared view of what is happening, what needs attention and what is coming next. Everyone knows who owns the work, when it is due and how far it has progressed.

Clear ownership

Every job has a responsible person, a deadline and a process, so work does not disappear into inboxes or spreadsheets.

Live visibility

Managers can see workload, progress and bottlenecks without asking for manual status updates.

Automated movement

Client reminders, internal actions and job progress can be triggered automatically, helping work keep moving.

Connected practice management

Bring the moving parts of your practice together.

TaxCalc’s practice management solution helps firms connect the day-to-day work that sits around tax and accounts production: proposals, onboarding, task management, client communication, file sharing, eSignatures, time and billing.

Full visibility across jobs

Track every job with Kanban task dashboards. See assignee name, due date, and stage at a glance, so you can spot bottlenecks before deadlines slip.

Automated client chasing

Request records, confirm deadlines, and send reminders without lifting a finger. Need to reach multiple clients at once? Bulk messaging lets you filter by service type, deadline, or any criteria you set.

One source of truth

Sync client data, job status, and documents across your system. Everything lives in one place, so there's no toggling between systems, no rekeying, and no duplicated entries.

Solutions that power your practice

The workflows behind a more controlled firm.

Each part of the solution solves a different operational problem. Together, they help your practice win work, onboard clients, manage deadlines, collect information, share documents and understand profitability.

Proposals and letters of engagement

Turn proposals and engagement letters into a professional, repeatable client experience instead of a manual admin task.

  • Build branded proposals quickly

  • Set scope and expectations from day one

  • Move accepted work into onboarding

Email and automated workflows

Stop relying on manual chasing. Automate reminders, follow-ups and job progression so work keeps moving in the background.

  • Set automated reminders and follow-ups

  • Trigger actions based on job activity

  • Free your team from repetitive chasing

Staff, task and deadline management

Replace guesswork, check-ins and spreadsheets with live visibility of who is doing what and when it is due.

  • See ownership and deadlines clearly

  • Balance workload across the team

  • Reduce last-minute pressure

File management and client portal

Give clients a secure place to send, receive and sign documents, without relying on long email threads or lost attachments.

  • Share files securely with clients

  • Request and track documents easily

  • Keep files and approvals together

Time, fees and billing

Keep time, work in progress and fees connected to the work being done, so billing becomes easier to manage.

  • Log time and WIP without extra tools

  • Reduce billing delays

  • Spot missed billable work

Client onboarding

Turn a new client win into a structured onboarding process, with the right forms, checks, documents and tasks triggered at the right time.

  • Collect information consistently

  • Connect AML, eSignatures and forms

  • Give new clients a smoother start

The products behind the solution

The products that comprise the TaxCalc accounting practice management solution are available as standalone systems.

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Engager

Engager is the core of TaxCalc's practice management and workflow solution, combining job tracking, automated client communication, and deadline management in one platform.

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eSign Centre

eSign Centre is TaxCalc's electronic signature tool, simplifying document approval and tracking so clients can sign off on accounts, tax returns, and other documents quickly.

Why accountants love Engager for practice management

Resources

Browse a selection of easy-to-follow guides and informative webinars to get the most out of your accounting practice management and workflow solution.

Frequently asked questions

Pricing tailored to your practice

Build a practice management setup around how your firm works.

Tell us your team size, client base and current systems, and we’ll help you understand which TaxCalc and Engager products fit your workflow.