TaxCalc - licensing problem

We're currently investigating an issue affecting the licensing of TaxCalc, which in turn may create an issue with you connecting to your database. We are looking at this as a priority.  This may also affect the use of eSign, AML ID checks, Bookkeeping integrations and some filing attempts.

15:45 - Further monitoring showing login and access to eSign, AML ID checks etc., are operating as expected now. This message will come down at 17:00, assuming no new reports.

15:00 - we're currently monitoring a change which has showed initial positive results.

14:00, 13:00, 12:00 - the issue continues to be investigated

11:00 - we're seeing some users be able to log in as needed but are continue to investigate.

10:30, 10:00, 09:30 - the issue continues to be investigated

  • Resources
  • Getting started with Communications Centre guide

Getting started with Communications Centre guide

Learn how to send emails, automate messages and manage client communications within TaxCalc.

Download the guide for free

This step-by-step guide shows you how to use Communications Centre to manage emails and client communications from within TaxCalc.

It’s ideal for accountancy practices that want to save time on day-to-day client communication, with tools to send emails, create templates and manage mailing lists in one place.

Inside, you’ll learn how to set up your email accounts, send messages to clients, create reusable templates, build mailing lists and schedule or automate emails for key tasks.

The guide also shows how to track communication activity, so you can easily see what’s been sent, when it was sent and who sent it.

CC-PDF-guide-1

Ready for more?

Find out more about Communications Centre, including how to purchase and download the software.