TaxCalc - licensing problem

We're currently investigating an issue affecting the licensing of TaxCalc, which in turn may create an issue with you connecting to your database. We are looking at this as a priority.  This may also affect the use of eSign, AML ID checks, Bookkeeping integrations and some filing attempts.

15:45 - Further monitoring showing login and access to eSign, AML ID checks etc., are operating as expected now. This message will come down at 17:00, assuming no new reports.

15:00 - we're currently monitoring a change which has showed initial positive results.

14:00, 13:00, 12:00 - the issue continues to be investigated

11:00 - we're seeing some users be able to log in as needed but are continue to investigate.

10:30, 10:00, 09:30 - the issue continues to be investigated

  • Resources
  • Getting started with AML Identity Checking Service guide

Getting started with AML Identity Checking Service guide

 AML ID checking made simple: a practical guide for accountants.

Download the guide for free

If you’re onboarding new clients, AML identity checks aren’t optional — they’re a legal requirement. Fail to meet your obligations, and the consequences can be serious, from fines to criminal penalties.

The good news? Verifying your clients’ identity doesn’t have to be slow, manual or complicated.

This guide shows you how to carry out AML ID checks using TaxCalc quickly, confidently, and in a fully compliant way — so you can stay protected and get on with your work.

Download now
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