TaxCalc - licensing problem

We're currently investigating an issue affecting the licensing of TaxCalc, which in turn may create an issue with you connecting to your database. We are looking at this as a priority.  This may also affect the use of eSign, AML ID checks, Bookkeeping integrations and some filing attempts.

15:45 - Further monitoring showing login and access to eSign, AML ID checks etc., are operating as expected now. This message will come down at 17:00, assuming no new reports.

15:00 - we're currently monitoring a change which has showed initial positive results.

14:00, 13:00, 12:00 - the issue continues to be investigated

11:00 - we're seeing some users be able to log in as needed but are continue to investigate.

10:30, 10:00, 09:30 - the issue continues to be investigated

In-person event

Accountex Manchester 2026

Join us at Manchester Central for the biggest event in the North of England for the accounting profession.

15 Sept 2026

Date

All Day

Time

Manchester Central

 Windmill St, Manchester M2 3GX 

Free to attend

Registration recommended

Join us!

We'll be showing off the latest features in TaxCalc and Engager including our new sales pipeline solution, proposals tool and our integration with Workiro. 

We're waiting to meet you, whether you're an existing customer looking to find out the latest developments in TaxCalc or Engager or you're looking to join us. We are there to answer all of your questions.

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