14
Staff practice
IRIS
Needed a solution to an expensive and unreliable server
50%
Positive Accountants is a thriving general practice founded 20 years ago, now employing 14 staff across North Yorkshire.
For many years, the firm relied on a server based installation of IRIS for all tax and accounts production. While it was familiar and reliable, rising costs were becoming harder to justify.
“The cost of IRIS was starting to be a problem but the team felt it was worth it because it was familiar and doing the job”
The firm’s perspective changed following the acquisition of a smaller practice that was already using TaxCalc.
Seeing the software in action quickly highlighted the difference.
Once they saw TaxCalc in action it became obvious that there were better solutions available.
Ease of use was the first major improvement the team noticed.
“Previously we were unable to open two tax years at the same time and switching between modules took a huge amount of time”
Performance was another key factor.
“The simplicity of being able to edit accounts while you are in the system is so easy - you don’t need to keep waiting every time you run a report.”
The team were immediately impressed with the scope of TaxCalc's features as well as the ease of use.
“It does everything that IRIS did but quicker. The check and finish is something the team really love. It helps them spot errors way quicker”
Previously, the firm relied on an in-office server managed by an external IT provider. This created ongoing issues with downtime and reliability.
Moving to TaxCalc’s CloudConnect removed that burden entirely.
“CloudConnect is no different from having a server except that it’s a LOT faster – it used to take nearly a minute just to open a client file on IRIS – now it’s immediate.
By moving to a cloud-based setup, the firm eliminated the stress of outages while significantly improving performance.
Predictable prices aligned to what you actually use. No hidden escalations, long contract lock-ins, or forced upgrades.
Dedicated migration and onboarding support, plus ongoing training, ensures transitioning from your current platform is fast and smooth.
Guided step-by-step workflows and a clear interface makes TaxCalc software simple to learn and use, while remaining compliant.
Regular software improvements, plus reliable support from a UK-based team that you can reach by phone, email or in-product tickets.