TaxCalc - licensing problem

We're currently investigating an issue affecting the licensing of TaxCalc, which in turn may create an issue with you connecting to your database. We are looking at this as a priority.  This may also affect the use of eSign, AML ID checks, Bookkeeping integrations and some filing attempts.

15:45 - Further monitoring showing login and access to eSign, AML ID checks etc., are operating as expected now. This message will come down at 17:00, assuming no new reports.

15:00 - we're currently monitoring a change which has showed initial positive results.

14:00, 13:00, 12:00 - the issue continues to be investigated

11:00 - we're seeing some users be able to log in as needed but are continue to investigate.

10:30, 10:00, 09:30 - the issue continues to be investigated

How TaxCalc helped to power Gorilla's growth

Gorilla Accounting is a Bolton-based firm with 55 staff, supporting around 5,000 clients across the UK.

Gorilla switched to TaxCalc to support rapid growth, improving efficiency, reducing costs and ensuring its systems could scale with a growing client base.

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5,000

Clients

55

Staff

See how Gorilla Accounting scaled with TaxCalc

Hear how TaxCalc improved efficiency, supported remote working and kept pace with rapid growth.

Why UK accounting practices are switching to TaxCalc

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Transparent prices

Predictable prices aligned to what you actually use. No hidden escalations, long contract lock-ins, or forced upgrades.

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Quick and easy onboarding

Dedicated migration and onboarding support, plus ongoing training, ensures transitioning from your current platform is fast and smooth.

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Simple, compliant software

Guided step-by-step workflows and a clear interface makes TaxCalc software simple to learn and use, while remaining compliant.

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Support from experts

Regular software improvements, plus reliable support from a UK-based team that you can reach by phone, email or in-product tickets.

Ready to scale your practice?

Choose software that grows with your firm and keeps your team working efficiently. See how TaxCalc can support your next stage of growth.

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