Allchurch & Co had no intention to switch - until they saw TaxCalc in action

Carly and Ellie Allchurch were becoming more and more frustrated with their existing software when a chance meeting with TaxCalc changed everything

AllchurchandCo-Chartered-Accountants-sta

5

staff 

200+

clients
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Struggled with manual workarounds on previous software

50%

cost saving and greatly improved reliability

The challenge

Before switching to TaxCalc, Allchurch and Co was using its previous provider for seven years. Over time, the software became increasingly inefficient and frustrating to use.


“It was quite clunky and slow to respond. There were a lot of manual workarounds. Carly  had to constantly call helplines and manually fix things. It just wasn’t very fluid.”

The team found themselves spending excessive time on technical fixes that added no value to client service. “We don’t bill by the hour, we do fixed pricing, so it was just absorbing our time,” Ellie says. “Our old software provider didn’t seem to be moving forwards. If anything, it felt like it was going backwards in terms of software development.”

An unplanned encouter

 There was a lightbulb moment for the sisters when they attended an ICAEW event in London.

“We had no intention of changing software at that point,” Ellie recalls. “But then we saw a presentation by an accountant who used TaxCalc in their practice, and it just clicked.

Switching software had been something at the back of our minds. Now was the time to do it. So, then we had a demo from the TaxCalc team, which was really useful, and that sealed the deal.” 

What were the aspects of the software that persuaded them to go ahead?

“It’s more user-friendly and intuitive. You can click around and easily see how things work. The integration between modules gives us peace of mind that everything is talking to each other.”

The sisters were so convinced by what they’d seen, they didn’t feel the need explore other providers. “We read reviews after the demo and were happy to make the move. It was a big decision for a small practice, but we felt supported throughout.”

Favourite features

Several features stand out for the team, Ellie says, explaining a little about each one:

  • Check and Finish: “We all use Check and Finish. It’s a really helpful tool for self-review before formal review. It highlights any technical issues in the accounts.”

  • SimpleStep: “It’s really methodical and guides you through the process. It helps structure your thinking.”
  • What-If Planner: “A really good tool, especially for explaining payments on account, especially in personal tax. It’s great for client meetings, setting out scenarios, like planning dividend levels. It’s a nice, simple tool to work through with them.”

“Change is always daunting, but I feel we were really supported by TaxCalc through the change. There’s lots of advice, support helplines, and online guidance. So, overall, switching software is nowhere near as bad as you think.”

The impact over time

Over time, TaxCalc has become a core part of Maslins’ compliance workflow.

Julie says: "We are constantly reviewing our tech stack to see what’s on the horizon, but TaxCalc is one of the few constants.

"It’s been a core part of our workflow for over 10 years and is one of the only pieces of software we've never even considered replacing.

She says that TaxCalc has provided long-term stability, reliability and consistency over many years, with the software supporting the firm as it grew to 20 staff backed with strong customer support

Maslins team picture

Why UK accounting practices are switching to TaxCalc

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Transparent prices

Predictable prices aligned to what you actually use. No hidden escalations, long contract lock-ins, or forced upgrades.

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Quick and easy onboarding

Dedicated migration and onboarding support, plus ongoing training, ensures transitioning from your current platform is fast and smooth.

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Simple, compliant software

Guided step-by-step workflows and a clear interface makes TaxCalc software simple to learn and use, while remaining compliant.

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Support from experts

Regular software improvements, plus reliable support from a UK-based team that you can reach by phone, email or in-product tickets.

Switch with confidence

Move to software that supports your team, improves efficiency and keeps costs under control. See how TaxCalc can help your firm.