Article ID: 2427
Last updated: 14 Feb, 2023
On occasion it is helpful to send a screenshot to TaxCalc to help diagnose issues with the program or unexpected results. Creating a Screengrab in WindowsTo take a screen shot on a Windows machine you will need to:
Alternatively a Microsoft screen recorder can be used to create multiple screenshots detailing the steps taken to arrive at the error. Further information can be found in our knowledge base article How to use Steps Recorder to help support resolve an issue. Creating a Screengrab on a MacTo take a screenshot of your whole screen:
To take a screenshot of part of your screen:
Creating a Screenshot in LinuxIf you are using Ubuntu: To take a picture of what's on your screen:
If you aren't using Ubuntu:
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