Knowledge Base
Accountancy Practices
and Tax Advisors
 
Limited Companies
Individuals Making Tax Digital
SOFTWARE
TaxCalc Client Hub
TaxCalc Accounts Production
TaxCalc Tax Return Production
TaxCalc VAT Filer
TaxCalc Company Incorporator
TaxCalc Companies House Forms

SERVICES
TaxCalc CloudConnect
TaxCalc AML Identity Checking

EVENTS
TaxCalc Events
TaxCalc Limited Company


Partnerships

TaxCalc Partnership
TaxCalc Individual


Trusts

TaxCalc Trust
For Accountancy Practices and Tax Advisors

For Individuals, Businesses, Trusts and Partnerships

Withdrawal of Support for Mac 10.6 (Snow Leopard)

Article ID: 2520
Last updated: 28 Mar, 2017

Since the TaxCalc update in November 2015, we have been unable to support our software and services on computers that run the Mac 10.6 (Snow Leopard) operating systems.

Why are you withdrawing support?

Mac 10.6 was released in August 2009 and was formally retired by Apple on 26 February 2014. Since then, Apple have not issued any security updates that would ensure it remains safe and secure.

We made the decision to support Mac OS 10.6 for as long as we could. However, planned changes to Internet security standards, as well as protocols for the Government web services with which our software communicates, required us to make some substantive changes to the software’s code.

These changes have had many knock-on effects, ultimately resulting in it no longer being able to run on this version of Mac OS.

What can I do about it?

Fortunately, it is unlikely that you would need to buy a new computer since many older Apple computers are capable of running the latest Mac operating system, being Mac OS 10.11 (El Capitan).

Apple provides the upgrade entirely for free. To see if your Mac can run El Capitan, please visit www.apple.com/osx/how-to-upgrade/.

What will happen if I call your support team?

We will, of course, help you if you need to migrate your TaxCalc software to a newer computer. Unfortunately, though, we will be unable to assist if you wish to run TaxCalc on Mac OS 10.6.

You can find out more about moving your software and data to a new computer (whether to a new PC or Mac) in our Knowledge Base article How do I move to a new computer, including to a different operating system?

Article ID: 2520
Last updated: 28 Mar, 2017
Revision: 5
Views: 805
This article was:  




VAT will be charged to purchases in accordance with the prevailing rules. Copyright © 2017 Acorah Software Products Limited. All Rights Reserved.
TaxCalc, SimpleStep and TaxCalc CloudConnect are registered trademarks of Acorah Software Products Limited. Unauthorised use of these marks is strictly prohibited.
Microsoft, Internet Explorer, Outlook and Windows are registered trademarks of Microsoft Corporation in the United States and/or other countries.
Apple, Mac, Mac OS, OS X and Safari are trademarks of Apple Inc., registered in the U.S. and other countries.
Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.
Our registered office is: Rubra One, Mulberry Business Park, Fishponds Road, Wokingham, RG41 2GY . Registered number 03948264 (England and Wales). VAT number: 855 5726 91.