Article ID: 2039
Last updated: 07 Oct, 2019
On occasion the software can become corrupt. Experience shows us this is often due to a failed web download, sometimes cancelled when it takes longer than expected. In most cases a simple reinstall from the website will resolve the issue. A re-installation may also be required if an older database has been restored. Please Note - In most cases there is no need to uninstall the existing program
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